Joanna Gilliat
TEC Project Support Manager
Flora Jones
TEC Project Support Officer
25 July 2018
NHS Highland covers a huge geographical area in the north of Scotland, much of it rural and very remote. The Technology Enabled Care (TEC) team in NHS Highland has been using Florence since November 2015, and has enrolled over 2400 patients on Florence since then. Patients with long term conditions such as COPD, Heart Failure and Diabetes are supported to self-manage by Florence, and patients with hypertension are diagnosed with Florence’s help, but that’s just the tip of the iceberg. The essence of the approach to Florence in the Highlands has been innovation, with the TEC team responding to needs identified by clinicians, and developing a diverse range of Florence protocols. In fact, NHS Highland probably has the most innovative range of Florence protocols of all our users. Keen to provide evidence of Florence’s effectiveness, the TEC team undertook a significant evaluation exercise early in 2018, resulting in a report on the “Evaluation of the use of Florence within NHS Highland” covering use of Florence to support patients with;
| The evaluation methodology included;
Read the full "Evaluation of the use of Florence within NHS Highlands" report. |