06 November 2017
Inaugural Shropshire & Wales Regional Network Event
The Shropshire and Wales Regional Network has recently become the latest collaborative event facilitating the sharing of best practice amongst the Simple Telehealth Community, hosted by Powys Teaching Health Board (PTHB) at The Victoria Memorial Hospital in Welshpool on 26th of September 2017.
Lisa and Karen kick started the day by offering an insight into developments; an overview of all things Flo! Attendees welcomed an update on various new and exciting developments.
Vic Deakins, Head of Therapies and Health Sciences, and Kath Lloyd, Service Development Manager for Therapies and Health Sciences, from Powys Teaching Health Board (PTHB), shared their experiences and learning from the beginning of their journey with Flo in October 2016. In just 12 months, a number of pathways have been developed, including diabetes, pulmonary rehab, and falls prevention.
Following a quick break for lunch, Niall Salisbury, Florence Telehealth Administrator from Shropshire Doctors Cooperative (Shropdoc), spoke to the room about a new innovative model of care recently launched. Shropdoc is offering a managed service to their local GP practices to administer and monitor patients referred to them for Flo’s support with their COPD, hypertension, asthma, diabetes, as well as offering some support for lifestyle and medication reminders. To expedite the referral process, Shropdoc have developed a secure EMIS form, designed to facilitate simple and quick referrals using a process familiar to the clinician. Patient evaluation questions are integrated into all of the protocols in use, and so far Shropdoc has seen positive patient feedback which they hope to continue to build on. Additionally, Niall is responsible for producing Shropdoc’s monthly “Florence Telehealth Newsletter”, with the Regional Network event being featured in October’s edition. | Kath Fackrell, Voluntary Services Coordinator at Shropshire Community Health NHS Trust, also took some time to discuss some future plans around supported early discharge at the Princess Royal Hospital in Telford supported by Flo. The idea was inspired by an existing supported discharge protocol in use in South Tyneside which previously saw the team awarded as winners of the ‘Regional Enterprise Collaboration’ award as part of the Charity Achievement Awards (read more about this here). Patient feedback in South Tyneside was positive, with 97% of patients stating they would recommend Flo. Given this success, Kath is hoping to replicate a similar project with patients from her area, and is well on the way to achieving this. We are looking forward to hearing more about this project once it is up and running, and hope that it will be as well received as its counterpart in South Tyneside.
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